Q. What if I want a new headshot?
If you live in the Atlanta, Georgia areawe will come to your home, office or location of your choosing and take your headshot for you.
Q. What if I don't know which price category to pick for retouching?
Upload your image and request a quote. All of the retouching done at Streibwerks is custom digital airbrush work so the cost is really dependent on the amount of time it takes to retouch each image. To receive an accurate quote please be as specific as possible about the type of corrections that are most important to you.
Q. What if I don't know what I want done to my headshot?
No worries. If you're unsure, we'll rely on our years of experience at photo enhancement and provide an appropriate quote.
Q. Will Streibwerks retouch images other than social media headshots?
Absolutely. Streibwerks's experience extends to retouching or digital airbrushing most anything you can dream up. Just send us an image, tell us your goals and we'll provide a quote.
Q. How do I get my image to you?
If you can supply a digital version of your photo saved as a jpeg no larger than 5 megs, just upload the file via the upload button. If your file is not a jpeg or is larger than 5 megs you can send the file via Mailbigfile.com to email@example.com.
Q. What if I don't have a digital file of my image?
If your image is a print and not a digital file, most any photo developing business can scan at a high resolution (300 dpi or more) and save your image as a high quality jpeg file.
Q. Is the image resolution really important?
Yes it is. To achieve quality results, the higher the resolution the better.
Q. What if I only have a low resolution image?
Upload the file to us and we will give you an honest assessment of what is possible.
Q. What do I do if I don't have a credit card?
Just e-mail us at firstname.lastname@example.org and we'll provide a mailing address for your check to retain our services.
Q. How long will it take to get my retouched image?
Typical turnaround is 3 working days after receiving your order and payment information. If you have a rush job, we'll do our best to accommodate your request and notify you in advance if a rush charge applies.
Q. Do I get to approve my retouching?
Yes, once the retouching is done you will be sent a low resolution file for approval. If you are satisfied with the digital airbrush work, we will forward your high resolution file. If you require further adjustments to the file, we'll do our best to accommodate your needs or retouch beyond the original scope for an additional fee. If you are dissatisfied for any reason, you will receive a full refund.